I am a goal-oriented person who is passionate about great customer service and meeting the needs of my customers. I am certified by NNA and LSS. I have 3 years plus years as a real estate agent and have worked with multiple title companies as well as lenders. Prior to that, I spent 20 years in IT and was a project manager. --------------SKILLS----------- -I will am highly adept at building excellent working relationships with others. -In addition, I am very reliable. You can depend on me to keep you informed throughout the whole process. -If scanbacks are requested, I will do that promptly. -I also return documents promptly, as soon as the signing is complete. -FedEx and UPS have multiple locations in my area, so I ship documents the same day.