The Notary Signing Agent is the last, and often the only person your customer will encounter face to face. You should demand the highest level of professionalism – I provide it. • I show up to appointments on time, prepared, organized and dressed professionally. • I triple check documents to avoid mistakes. • I never give opinions or advice regarding the terms of a loan. • I make a special effort to ensure documents are returned quickly. • I can establish rapport with people of different backgrounds, cultures, and personalities • I have completed advanced training, and continuously engage in professional development.