AWARD-WINNING CLIENT SERVICE! I know mistakes can cause delays, which can cause loss of rate lock and delay closing. I know how to walk the signer through the documents. I know where to find answers within the documents to most questions that signers have. I know to reach out to the escrow officer/attorney when there are errors on documents, or if the signers have questions. I know not to miss the checkbox on the 4506-T. I will have documents back in the office same day if possible, first thing in the morning otherwise. I have completed the National Notary Association's Notary Signing Agent certification. I have dual tray copy/print/fax machines to print documents when necessary. I have $100k in Errors and Omissions coverage. I'm available for off-hours and weekend closings. I can package documents to help when needed. I can make drops to FedEx and UPS if needed. I am Fidelity Approved.